When can I access my storage unit?
We offer 24-hour access at most of our locations so that you can come and go at your convenience.
How can I reduce humidity in my unit?
You can prevent humidity by storing only dry items; you should avoid placing damp items in storage. We also offer climate controlled storage units and units at most stores, which is a great way to protect your items from changes in temperature and humidity.
How tall / wide are your doors?
Door sizes vary by unit size and range from three to eight feet (1m to 2.5m ) wide and seven feet (approx 2m) tall. Most doors are roll-up doors like a garage door.
Do you price match?
We are competitively priced and our customers choose us for our amenities, and convenient storage location.
Can I rent via fax, Internet or phone?
New customers can reserve or rent a storage unit by phone or online. To finalize all the paperwork and create your Gate code, you will need to stop by the store.
Are there lights or outlets in the storage unit?
Our interior storage units are located in brightly lit hallways. None of the units have lights or plug-ins in them.
Can I conduct my business out of my unit?
No, you cannot.
Can I use the storage unit as a workshop?
No, you cannot.
Can I share access to the space with my family and co-workers?
Yes, you decide who may have access to your storage unit. Please let us know who you gave permission to use your Gate code.
What kind of documentation do I need to rent storage?
All you need to rent storage is a valid photo ID issued from an official source.
What happens if I lose the key to my storage unit?
You hold the only key to your storage unit. However, if you should misplace it, we have procedures available to help you access your storage unit. In addition, we have locks for sale in the stores so you can replace the lock and have a new set of keys
Can I get a refund?
We do not prorate rental payments for any partial months.
How can I pay my rent?
You can pay by coming into our office and pay by cash, cheque, debit card, or credit card. We can also assist you by going on an automatic payment option, which will charge your credit card each month.
Can I store whatever I want in my storage unit?
We ask that you do not store the following items in your unit:
-Flammable liquids or fuels(e.g. gasoline, paints, paint thinner, liquid bleach, matches, etc.)
-Firearms or ammunition
-Perishable food products
-Toxic waste / materials
-Anything for an Illegal purpose.
What Will it Store?
|5' x 5'||Skis, Fishing Gear, Sport Clothing, Golf Bags & Others||25'|
|5' x 5'||Small Furniture - Chests of Drawers, Chairs, Rugs, Boxes of Household Items & Others||25'|
|5' x 10'||Household Items & Furniture - Beds, Couches, Chests of Drawers, Chairs, Refrigerators, Washers, Dryers & Others||50'|
|5' x 10'||Yard Items - Lawnmowers, Garden Tools, Bicycles, Motorcycles, Outdoor Furniture & Others||50'|
|10' x 10'||Furniture & Household Items from a One-Bedroom Apartment Without Major Appliances||100'|
|10' x 10'||Shop Tools, Parts, Merchandise, Inactive Files & Records||100'|
|10' x 15'||Furniture & Household Items from a Two-Bedroom Apartment or Small House with Major Appliances||150'|
|10' x 20'||Furniture & Household Items, Major Appliances from a Moderate to Large-Sized House||200'|
|10' x 20'||Small Automobile or Boat (Stored Under Underwriter's Conditions)||200'|
|10' x 30'||Contents of a 50' Moving Van||300'|
|10' x 30'||Inventory, Records & Merchandise (Stored Under Underwriter's Conditions)||300'|